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Workshops
Topic
Modules
Database Maintenance
  • Data management principles

  • Batch data loading

  • Interactive data entry

  • Migration of legacy data
    		•
    Data Warehouses
  • Dimensional data modelling

  • Source to target mapping

  • Extraction, Transfer and Loading

  • Data Validation
  • Aggregates
  • Reporting
    		•
    Information Management
    Introduction
  • Vision and objectives

  • Business requirements

  • Deliverables and benefits

  • Organisation, roles and responsibilities
  • Data architecture
  • Standards, processes and procedures
  • Customer Service
  • Change Management
    • Data and Information Management
  • General principles

  • People

  • Procedures, rules and standards

  • Data
  • Tools and technology
    • Customer Service
  • Introduction

  • Tools overview

  • Procedures

  • Services and Service Levels
  • Getting started
    • Internet Technologies - Strategic Use
  • Enterprise Transformation

  • Enabling Technologies

  • CRM

  • Enterprise Portals

  • E-Procurement

  • E-learning

  • Change Management

    		•
    ITC Management
  • Preparing an ITC strategy

  • Managing the IT function

  • Outsourcing IT functions

    		•
    Linux
    		  
    Networks
  • Organisation and Design

    		•
    Oracle
  • Database administration

  • Database design

  • SQL

  • PL/SQL
  • Web based user interfaces
    		•
    Project Management
  • Objectives

  • Communications

  • Time and Task Management

  • Requirements Analysis
  • Solution Definition
  • Planning and Scheduling, incorporating Microsoft Project
  • Organisation, Control and Execution
  • Finishing Projects
  • Project Evaluation
    		•
    Security
  • Security Awareness

    • =>Senior Management
    =>Functional Management
    =>General Staff
    =>Technical Staff
  • Wide Area Networks
  • Local Area Networks
  • IT Security policies and procedures
  • Business Continuity Planning
    		•
    Telecommunications
  • Operating Support Systems (OSS)

  • Business Support Systems (BSS)

    		•
    Web based user interfaces
  • Concepts

  • Design

  • Development

    		•
    Individual training
    We also offer on the job training and support for individuals or small groups. The training is tailored to the requirements of the individuals involved. All instructors have extensive experience in their subject.
    Contact us for a training proposal